What you can get for your investment:
Soft treatment: you have access to the widest collection of drapery fabric nationwide, such as: Fabricut, Trend, Carole fabrics, Robert Allen, and Greenhouse Design. Learn more about our custom drapery, click here.
Hard treatment: you can get top-of-the-line blinds from manufacturers such as: Lutron, Graber, Hunter Douglas, Century, Mariak Industries, and much more.
Controls: customers will profit from our commitment to child safety and commitment to ensuring no hanging cords, for both safety and the best experience.
Motorization: technology and innovation is one click away by adding an automated option to your window coverings with easy-to-use and longevity products.
Outdoor applications: In San Diego, outdoor coverings are a great investment for awnings, outdoor roller-up shades, and rolling shutters. Our outdoor drapery line can create an ultimate experience with “Hollywood style” canopies and canvas. To learn more about our outdoor treatments, please click here.
Repairs: Because we care, we offer our customers a full service. We are proud to partner with Hunter Douglas as repair service center in San Diego area; also, we offer our clients the extended warranty on their investment. Learn more about our local blind repair shop here.
Installation: our installers are along time employees and experienced window coverings professionals,. They are trained on all our products and our special customer service and pay attention to details.
You will be working with a highly qualified and committed team that provides you with a free in-house, one-hour consultation for measurements, design, fabrication, installation, and repair.
Window Coverings Design:
Our commitment to the window-coverings services makes us willing to help our customers in their window-coverings projects with patient and professionalism. Over 250,000 openings measured and installed in the last 20 years of experience, all over the world, allows us to feel confident with what we do. The repeat business we get from our existing customers brings joy to our busy work days. Seeing a previous customer is like meeting an old friend; it’s hard to explain, but it’s worth the long work hours.
We partnered with the best in-house technicians in San Diego, and excellent customer service personnel, to provide our clients with the best customer experience possible. We invested in a local showroom in the heart of San Diego to showcase our exclusive Hunter Douglas Alustra collection, plus the automated shades and all the types of controls the industry has to offer. Our showroom provides you with the ultimate window-coverings experience beforehand.
We serve all type of customers, such as residential homes, commercial buildings, government projects, schools, hotels, hospitals, apartments, and rentals.
Blinds Repair Service San Diego:
Royal Window Coverings is committed to the highest customer service standards in the window-coverings industry. We built our customer database based on shades installation and blinds repair, which elevated us to where we are at today. Although we are three times larger than when we started, we still believe there is no job too small and we would love to help you get your old Venetian blinds fixed. Today, thanks to referrals from our past customers, Google reviews and advertising, we are able to carry a full line of window treatments, including mini-blinds, roller shades, awnings, roman shades, draperies, outdoor shades, and more. We are proud to work with suppliers such as Hunter Douglas, Lutron, Somfy, Century Blinds, Graber, and Trend fabrics to create manual and motorized treatments to fit your budget and your windows.
Brand Name Blinds Manufacturers:
We provide blind repairs in SAN DIEGO for most of the brand name manufacturers such as GRABER, MARIAK, CENTURY BLINDS, SKANDIA, and SOMFY controls. We partner with HUNTER DOUGLAS as a repair center and we carry most of their parts in stock for Blinds Service and Repairs In San Diego area
Royal Window Coverings Terms and Conditions Policy
Royal Window Coverings Inc. is proud to serve you and provide you with the most up-to-date window treatment products with the latest technology. To continue the great service and to keep our prices fair and available to our valuable customers, we need your help. By requesting our service either in-home or in our facility, you agree to our Terms and Conditions Policy by signing below:
ATTENDANCE: Customer must allow enough time for the crew to finish the installation/repair work in the house to the company standards. Customer needs to provide the best phone number to be reached prior to the appointment so we can verify the address and the attendance. An adult 18 years or older must be on site. For customers who agree to grant the installers access to the property without personal attendance, Royal Window Coverings Inc. will not be responsible for any missing or damaged property. All clients of RWC automatically opt in to receive promotions and updates via email, unless the client states otherwise.
SCHEDULING: There is no guarantee for any exact time of arrival. To minimize the waiting time, we provide a two-hour window for arrival. In case the crew could not make it on time because of driving issues or delays on previous jobs, we will request to reschedule the installation to another time or date without any additional cost.
RESCHEDULING: If the delay is the company’s fault, we will re-schedule to our first opening on the schedule. In case of installer absence or customer schedule change, we allow a 24-hour cancellation requirement for both parties.
GATE CODES AND SECURITY GUARDS: You have the option to provide us with the gate code and/or the best phone number to call at the gate. In gated communities with security guard, please list our company name on the gate beforehand to expedite the process.
REPAIRS: Repairs can be picked up or dropped off at our facility. The warranty will not cover any previously damaged product and there is no guarantee that the window treatment will return as a brand-new product stage. In case the repair fails or the window treatment is unrepairable, we will credit the repair fee to a new product purchased only through our company. Repair cost is based on trip charge, initiating warranty documents, and a repair fee based on each blind type. Hunter Douglas Warranty does not cover the Royal Window Coverings Inc. service fee. If a blind is not picked up within three months it will be recycled. A credit card on file is required for all our repair services before they are initiated.
WARRANTY: We are an independent company and we are not affiliated with any other manufacturer. Our product warranty on new products is based on each manufacturers policy, and the original manufacturer copy will be provided upon request. The labor warranty on new installed products is 5 years from the product purchased date. Royal Window Coverings Inc. will cover defects in material, workmanship, or failure to operate after the product purchase date. A contract and warranty certificate must be presented to validate the 5-year warranty. Royal Window Coverings Inc. is not responsible or liable for incidental or consequential damages or for any other indirect damage, loss, cost, or expense. The repair warranty is 3 months from the repair date. In case of a customer’s dissatisfaction, we will reimburse the customer toward a new blind.
PAYMENTS: A 50% deposit is required for all custom orders from Royal Window Coverings Inc. All payment balances are due and must be ready at the installation date. If the job was not yet completed, the total balance must be paid minus retention of 10% of the contract or equivalent to the value of the back-ordered or missing items; whichever is more accurate of the value of the work that remains to be done.
Deficiency: Should a part break or malfunction within the warranty time (see above), the company will pay the installer to fix the problem. If the problem happens after the warranty expires, the customer is responsible for the service fee. If the product is still on the manufacturer warranty, Royal Window Coverings Inc. will send the product to the manufacturer for repair but the customer must cover the trip fee and shipping cost.
TAKE DOWNS: Royal Window Coverings, Inc. is not responsible for any take downs once they leave your house, they will be recycled immediately.
ADDITIONAL WORK: Any deviation or extra work from the original contract will be billed separately and a change order will be issued.
DELIVERY TIME: All of our products and services are custom-made. Although the average turnaround time is 2 to 3 weeks, we cannot guarantee this will always be the case, and it could be as long as 10 weeks. All customers are given an order status with an estimated arrival time. Certain custom colors and back orders can cause delays up to 12 weeks or more.
RETURN POLICY AND CANCELLATIONS: All of our products are custom-made to fit your window and are based on your selection. They cannot be returned nor replaced. Once the contract is signed, you will be responsible for the full amount of the order within 72 hours.
URGENCY: Window coverings are not considered as a life-threatening product. In case we can’t deliver on time (or the product was damaged or lost by shipping), our company is ready to provide you with temporary shades if necessary for privacy. We know you are eager for your product, but please be patient with us as we complete each project to your ultimate satisfaction.
ONLINE REVIEWS: We are working hard to provide you with the best service available and we respect your time and appreciate your business.
We would love to hear your feedback online and your experience with our team, however; misleading online reviews can hurt our business, ruin our reputations, and create job losses within our employees; therefore, we reserve the right to prosecute any unfair online review based on a personal judgment versus a professional experience.
Legal note: this policy will cancel and replace any previous policy issued or obtained by Royal Window Coverings, Inc representative or customer. Copyright Royal Window Coverings, Inc 2017